Subject: Tech Support Candidate - utkarsh kapur
From: utkarsh kapur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 04:16:42 -0500

Tech Support
Test

Name

utkarsh
kapur

E-mail

[email-masked]

Phone Number

(+91) 9956385153

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Kanpur

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

UBS

Compliance officer

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Try clearing the browser cache and cookies. We
can also try using a different browser. Try checking the internet connection as
well.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Bluetooth on speaker and make it
discoverable.

Scan the device from phone.

Once the speaker is discovered, click on pairing option.

It will get connected.

What according to you makes you a
good candidate for customer service or technical support job?

Good Knowledge of technology and excellent communication
skills

On a scale of 1 - 5 please rate your fluency in
spoken English

5