Subject: Tech Support Candidate - Mokshit Malik
From: Mokshit Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 03:51:39 -0500

| | Tech Support Test

Name | Mokshit Malik
E-mail | [email-masked]
Phone Number | (91) 8929900016
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Saket
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Banking

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amex | Ccp | Aug 02 | 51000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I’ll check if the spelling is correct for the website or not and then I’ll check my Internet connection and then I’ll clear cookies and cache of the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to setting , tap on bluetooth, turn it on and tap on the name of your speaker and tap on connect
What according to you makes you a good candidate for customer service or technical support job? | My understanding power and active listing skills x
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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