Subject: Tech Support Candidate - Anshika mathpal
From: Anshika mathpal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 03:31:30 -0500

| | Tech Support Test

Name | Anshika mathpal
E-mail | [email-masked]
Phone Number | (+91) 9557438960
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Udham Singh Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will figure out where the problem is like I will check in other tab if I can load another pages or not if I can then I will skip this and try to open it in different site and if I can't then will launch different browsers for this .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1: open bluetooth speaker through its manual switch
Step2: then I will open bluetooth of my device
Step3: I will try to search name of my speaker then connect them by clicking on it

What according to you makes you a good candidate for customer service or technical support job? | I m very good at my communication and I can easily manage and convence coustomers.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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