Subject: Tech Support Candidate - Dayanidhi Kumar
From: Dayanidhi Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 23:29:23 -0500

| | Tech Support Test

Name | Dayanidhi Kumar
E-mail | [email-masked]
Phone Number | (+91) 8292096690
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nirman vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check network port providing wifi/ internet then computer/ laptop wifi/ inter is turn on or connected.
After that open the site (www.ndtv.com) if opened good if bot then will check another site to assure my internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone. | From notification or setting open bluetooth search speaker name tap and pairing and then tap on connect bluetooth speaker to my mobile phone
What according to you makes you a good candidate for customer service or technical support job? | I have excellent technical knowledge regarding laptop/ computer with good communications skill, hard working, decision making skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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