Subject: Tech Support Candidate - Rajat Chauhan
From: Rajat Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 08:20:43 -0500

Tech Support
Test

Name

Rajat
Chauhan

E-mail

[email-masked]

Phone Number

(91) 7060981259

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector2

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly , I would check the internet connectivity
of my computer device, then I would check whether the internet cables are
properly connected. After that I would call my internet service provider and
lastly I would try to contact the website "www.ndtv.com".

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Bluetooth connection mutually and then after that
connect the devices.

What according to you makes you a
good candidate for customer service or technical support job?

Active listening skills and excellent live chat
support.

On a scale of 1 - 5 please rate your fluency in
spoken English

5