Subject: Tech Support Candidate - IRAM ALI
From: IRAM ALI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 06:15:35 -0500

| | Tech Support Test

Name | IRAM ALI
E-mail | [email-masked]
Phone Number | (954) 0620063
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi, Okhla.
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my Device, by restarting the device browser works fast.
2. I will check my network connection whether the signals are proper or not.
3. Also I will check the website is down for everybody or just for me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

To connect Bluetooth speaker.
Put the speaker in pairing mode.
Switch on Bluetooth on a mobile phone.
Wait for the phone to connect.
Connect and Play.

What according to you makes you a good candidate for customer service or technical support job? | I an ideal candidate for a customer service job is my sincerity and commitment to deliver excellence , also I like to take new challenges and am very eager to solve technical issues in an ethical manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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