Subject: Tech Support Candidate - Sanskriti Singh
From: Sanskriti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 03:58:00 -0500

| | Tech Support Test

Name | Sanskriti Singh
E-mail | [email-masked]
Phone Number | (+91) 6261782306
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 75
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Shri Ram bhajan interprises | Manager | September 2021 | 21000
Previous Employer 2 | Burger King pvt lmt | Shift Manager | February 2020 | 18500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Reloading the page, if that didn't solve it look for the error code and proceed accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the bluetooth connectivity of both the devices.
2. Search for the device named after the BT speaker.
3. Pair the device.
4. Bluetooth speakers are connected now.

What according to you makes you a good candidate for customer service or technical support job?

1. Sincerely.
2. Good communication skills.
3. Good with convincing customers.
4. Hardworking.
5. Can work under pressure.
6. Loyal to organisation.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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