Subject: Tech Support Candidate - Jay Gupta
From: Jay Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 02:55:49 -0500

Tech Support
Test

Name

Jay
Gupta

E-mail

[email-masked]

Phone Number

(284204) 7347738560

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mauranipur dist. Jhansi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I have no skill in troubleshooting.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

First open your Bluetooth device and also open our Bluetooth in
mobile fone .

Then refresh our bluetooth in our mobile fone.

Then search the Bluetooth device name in mobile fone and then select.

It will connect automatically.

What according to you makes you a
good candidate for customer service or technical support job?

I am good in communication and I can work overtime and also
have ability to work in both shift. I am smart in learning. I learn very fast
and easily. I have positive mindset and have big sense of humour.

On a
scale of 1 - 5 please rate your fluency in spoken English

4