Subject: Tech Support Candidate - Vishakha Chaudhary
From: Vishakha Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 01:25:46 -0500

| | Tech Support Test

Name | Vishakha Chaudhary
E-mail | [email-masked]
Phone Number | (201301) 9870850821
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | antriksh kanball ,sector 77
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Html

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Muskurahat foundation | Volunteer | 28th October 2021 | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Click on the menu button to open the menu panel.

Click History and select Clear Recent Histor.
In the Time Range to clear: drop-down, select Everything.
Below the drop-down menu, select both Cookies and Cache.
Click OK.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Tap the Bluetooth option
Turn on Bluetooth
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it.On your mobile select your speaker and that’s it, you’re connected!

What according to you makes you a good candidate for customer service or technical support job? | A good customer service associate love dealing with customers. Who really enjoy the interaction with people and find no problem answering even the most trivial questions when solving problems or helping customers out in one way or another.  The skills that makes a great customer service associates are strong communications, positivity and problem solving. And most importantly listening their problems patiently.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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