Subject: English Language Test - Shubhanjali Jaiswal
From: Shubhanjali Jaiswal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 01:01:16 -0500

| | Foreign Language Screening Test

Name | Shubhanjali Jaiswal    /  (91) 8840293855    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Mam/sir The order was shipped by us, and handed over to courier company same day when the order was placed. The courier tried to deliver the order to the customer, but he was not able to contact to u please update your address
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear Mam/sir i will make sure to send our boy to check the TV once before that i can't assure you to refund the amount

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