Subject: Tech Support Candidate - Mohd Idrishi
From: Mohd Idrishi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Nov 2021 00:19:36 -0400

| | Tech Support Test

Name | Mohd Idrishi
E-mail | [email-masked]
Phone Number | (91) 8112639889
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will take these are steps that usually working in internet connection.

Step 1 : First thing I will check the internet Connection.
Ex. is it internet connection working/connected right now or not?

Step 2 : If Internet Connection connected to your system then also things not working means you are unable to access the www.ndtv.com then in that case could change your browser and try again.

Step 3 : In third step, You can reboot/restart your system that usually work.

I hope these are things which I have shared in this Skill Test Question would have work.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 : Open Bluetooth Speaker and open your Mobile phone Bluetooth.
Step 2 : Then we have to open our mobile phone Bluetooth and Then we have to jump in access devices Section. Then we would get devices name that are open.
Step 3 : We just have to click on that device which device we want to connect in.

What according to you makes you a good candidate for customer service or technical support job? | According to me makes me a good candidate is because I have good understanding, listening and communication skill and one more thing that I have graduated with Degree of Computer Application therefore these are the things makes me good candidate for this position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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