Subject: Tech Support Candidate - Deepak Sharma
From: Deepak Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 21:47:23 -0400

| | Tech Support Test

Name | Deepak Sharma
E-mail | [email-masked]
Phone Number | (91) 9667928704
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sahibabad, Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I'll check that my internet connection is working properly. If that isn't the issue then the I'll copy the url and try to open it through chrome or safari browser, andeven after that The problem persists, I'll restart the computer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all make sure your bluetooth speaker is on, discoverableand in the range. Then go to bluetooth option in mobile phone. Find the name of desired speaker and coonect there.
What according to you makes you a good candidate for customer service or technical support job? | Being humble , understanding, goodcoomand over english and communication skills make me best candidate for this role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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