Subject: Tech Support Candidate - Pariva Singh Pariva
From: Pariva Singh Pariva <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 17:50:47 -0400

| | Tech Support Test

Name | Pariva Singh Pariva
E-mail | [email-masked]
Phone Number | (+91) 9958844076
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | East Delhi Mayur vihar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Amazon development center | Customer service representative | 09/06/2020 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart the browser, clean the caches and cookies, and then try it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the speaker, then on the bluetooth in the phone search the device name and pair.
What according to you makes you a good candidate for customer service or technical support job? | One time resolution makes customer service good
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |