Subject: Tech Support Candidate - Anuj Yadav Anuj
From: Anuj Yadav Anuj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 13:24:51 -0400

| | Tech Support Test

Name | Anuj Yadav Anuj
E-mail | [email-masked]
Phone Number | (+91) 8130683153
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | RoboSpecies Technologies Pvt Ltd | Assistant manager | June 20 | 30500
Previous Employer 2 | HT media limited | Counselor | September 14 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I'll check link properly then will check network connection (LAN/Wi-Fi) if the problem will remain same then I'll restart system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open the mobile Bluetooth then open speaker bluetooth, put mobile Bluetooth on pairing mode once it'll done then speaker bluetooth will connect to mobile Bluetooth with a voice note
What according to you makes you a good candidate for customer service or technical support job? | Good listener
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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