Subject: Tech Support Candidate - Asha B
From: Asha B <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 12:41:34 -0400

| | Tech Support Test

Name | Asha B
E-mail | [email-masked]
Phone Number | (0413) 9092042692
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Puducherry
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Programming language

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Reloading the page, checking my internet connection, if network connection is being restricted. Open another website if that page opens then its not an network problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

*First step is to Swip down the top screen.
*Long touch the Bluetooth icon on the top
screen.
*Select which device is yours and you want to
connect.
*After selecting the device, it will be paired
with you phone.

What according to you makes you a good candidate for customer service or technical support job? | I had completed course on Honours Diploma Compute Programming. I possess the skills you need. I well know in technical, good programmer, Ms Office, and also I'm a good speaker. That will help me in customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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