Subject: Tech Support Candidate - Mukul Gautam
From: Mukul Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 10:19:48 -0400

| | Tech Support Test

Name | Mukul Gautam
E-mail | [email-masked]
Phone Number | (121102) 8168641007
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Palwal, Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Customer support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | Fresher | Fresher |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, i will try by refreshing my system. If it doesn’t work. then, i will go on internet setting and try to shortout error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

. Open Bluetooth in your system
. Allow your speaker to connect with perticular device
. Search speaker device in your system and tap on it. You will get connected your device.

What according to you makes you a good candidate for customer service or technical support job? | I would like to mention my positive attitude. Which represents a grestest role in customer service. I am the type of person, you will get in your team who is enthusiastic and eager to impress.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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