Subject: Tech Support Candidate - Shivani Mishra
From: Shivani Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 09:12:38 -0400

| | Tech Support Test

Name | Shivani Mishra
E-mail | [email-masked]
Phone Number | (91) 9045792554
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | BAREILLY
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ark infosolution | BDA | 25 nov | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I am facing any issue with the particular browser definitely I gonna try the different one
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We have to open the Bluetooth of a particular device and the open our phones Bluetooth and we have to search that particular Bluetooth name than put the password and you are connected
What according to you makes you a good candidate for customer service or technical support job? | Because I am having good experience in sales so I am having lots of patience as I think so I can solve customers query easily
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |