Subject: Tech Support Candidate - Anindita Das
From: Anindita Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 07:06:12 -0400

| | Tech Support Test

Name | Anindita Das
E-mail | [email-masked]
Phone Number | (+91) 8340747385
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dhanbad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i'll check that if there is any problem with the network connection. If yes then I have to get my network problem solved and if not then I'll try to just refresh the page for 2-3 times. If again it's showing the same thing then I'll go back and try to open the website again. It will definitely open.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Tap on the Bluetooth option in the phone.
2. Press the power on button of bluetooth speaker.
3. Search for nearby devices in my phone just below the Bluetooth on icon.
4. Find the Bluetooth speakers name there and tap on it to connect.
5.Finally click on pair and Bluetooth speakers will be connected to the mobile phone

What according to you makes you a good candidate for customer service or technical support job?

I can handle customers very well as and I have very good management skills . I can convince people easily and good at handling situations.
For technical support I would say that I am good at the basic operations of computer and I can do it very well.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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