Subject: Tech Support Candidate - Nareshkumar Hastimal
From: Nareshkumar Hastimal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:28:46 -0400

Tech Support
Test

Name

Nareshkumar
Hastimal

E-mail

[email-masked]

Phone Number

(+91) 9840100091

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Jaipur

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Telepeformance India PVT LTD

TSE

01-07-2021

29500

Previous Employer 1

Interglobe
Technologies

CSE

05-AUG-2016

14000

Previous Employer 2

Flemingo Duty free

Sales
executive

2014

7000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Refresh
the page

Make sure JavaScript is enabled

Make sure Cookies are enabled

Clear your cache and cookies

Make sure your web browser is up to date

Restart your web browser

Try a different web browser

If this steps did not work contact the ISP.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn
Bluetooth on or off

Swipe down from the top of the screen.

Tap Bluetooth to turn On

Step 1: Pair a Bluetooth accessory

Step 2: Connect

Set up, unpair, or find a Bluetooth accessory

What according to you makes you a good candidate
for customer service or technical support job?

There are
a lot of factor to be considered for someone to be a great candidate of a
customer service job. First, I think is experience, you can always have a better
trust to someone who has experience of doing something and their achievements on
that experience is a great factor too. Second is attitude, a person with a
positive personality will always be a good factor to any job. Someone who sees
every problem as an opportunity to improve or showcase their skill is a great
addition to a company. Lastly, education, though it is very important to some
that you finished at least a diploma it doesn't necessarily to others. Some
companies gives priority to trainings that are particular to the job you are
applying.

On a scale of 1 - 5 please rate your fluency in
spoken English

5