Subject: Tech Support Candidate - Yash Danwe
From: Yash Danwe <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:22:29 -0400

Tech Support
Test

Name

Yash
Danwe

E-mail

[email-masked]

Phone Number

(91) 8982878060

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Dwarka sector 14

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I'll clear the site data and it's cookies
then close that browser in which I've opened that site, then I reopens that
website to check whether it is working or not.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.opens the
settings and tap on the Bluetooth button

2.turn on the Bluetooth and search for a device to which you want to
connect.

3.click on that device to connect and make sure it gets connected.

4.when it gets connected then stream your device

What according to
you makes you a good candidate for customer service or technical support
job?

I guess I can deal with customers queries because I have
enough technical knowledge so I'm confident in that. I also faces these kinda
errors in my pc so  Ive enough experience of that.

On a scale of 1 - 5
please rate your fluency in spoken English

4