Subject: Tech Support Candidate - Aryan Raj
From: Aryan Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:20:43 -0400

Tech Support
Test

Name

Aryan
Raj

E-mail

[email-masked]

Phone Number

(+91) 9078914653

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Ashok Nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

Previous Employer 1

NA

NA

NA

Previous
Employer 2

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I'll check the internet connection of my
desktop and then I'll check whether the browser is inserted correctly or not, if
not then I'll correct it and then I'll run the browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First I'll
switch on the bluetooth speaker and the bluetooth of my device and then I'll
search for the name of speaker in my device and then I'll click on on it to
connect

What according to you makes you a good candidate
for customer service or technical support job?

A good
candidate should have calm and polite behaviour and also have patient to handle
the rude customers politely.

On a scale of 1 - 5 please rate your
fluency in spoken English

4