Subject: Tech Support Candidate - Akash bansal Akash
From: Akash bansal Akash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:19:10 -0400

Tech Support
Test

Name

Akash
bansal Akash

E-mail

[email-masked]

Phone Number

(+91) 8882765038

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sant nagar burari

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Bajaj finance limited

Sales officer

Aug
2021

18k

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.Restart my device :Due to caches many basic
problems can be solved simply by restarting your device.

2.Make sure the internet connection works:

Open your browser in the address bar at the top type in Google. Com then push
enter or return.

3.check if the website is down for evebody or just me: It's a good idea to test
if the site you are trying to access is down for everyone or just you.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Turn on Bluetooth device.

2.Connect your phone to Blutooth device than a sound comes your device is ready
to pair.

What according to you makes you a good candidate
for customer service or technical support job?

1.Detail
knowledge about the product /service you offered.

2.Effective communication skills.

3.Patience to listen customer.

4.Good sense of humour.

On a scale of 1 - 5 please rate your
fluency in spoken English

4