Subject: Tech Support Candidate - RAJ KUMAR GUPTA RAJ
From: RAJ KUMAR GUPTA RAJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 06:05:08 -0400

| | Tech Support Test

Name | RAJ KUMAR GUPTA RAJ
E-mail | [email-masked]
Phone Number | (91) 9369774760
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | SALEMPUR
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cms it services private limited gurgaon | Fms it enginner | 21/03/2016 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First see internet is connected or not, after see bowser is updated or not, after restart the system and connect to network. It will start working
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Start Bluetooth ON from both devices and connect it
What according to you makes you a good candidate for customer service or technical support job? | Must be good listner, problem solving, soft skill, knowledge of the work, work in dedicated time without sla
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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