Subject: Tech Support Candidate - MOHD SAQLAIN WARSHI Mohd Saqlain
From: MOHD SAQLAIN WARSHI Mohd Saqlain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 05:18:09 -0400

Tech Support
Test

Name

MOHD
SAQLAIN WARSHI Mohd Saqlain

E-mail

[email-masked]

Phone Number

(05248) 9005827867

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Lido Learning

Marketing Associate

September

23000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

www.ndtv.com is the correct website

When we open this website on browser then it is successfully open.

And when it is not open then we are checked the  grammatical error, internet
connection, correct web browser, https(hyper text transfer protocol), url, and
etc

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

~ First of all we are on the bluetooth in
mobile phone.

~ Secondly on the bluetooth device.

~ After the preparing process in phone bluetooth speaker connected to the mobile
phone.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me

~ Good communication skills in English, Hindi and domestic language.

~ Basic knowledge of computer, operating system, Ms office, and Internet.

~ Problem solving, Decision Making.

On a scale of 1 - 5
please rate your fluency in spoken English

3