Subject: Tech Support Candidate - Mohd Faisal Ansari
From: Mohd Faisal Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 05:05:21 -0400

| | Tech Support Test

Name | Mohd Faisal Ansari
E-mail | [email-masked]
Phone Number | (+91) 9871735493
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NORTH EAST delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first Let's figure out where the problem is
The problem only happen with certain website
Try clearing Firefox's cookies and cache
The website loads but doesn't work properly
The problem only happen on a secure  http website
Other,less comman problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

go to settings
Tap the Bluetooth option
Turn on Bluetooth
A list of available device will appear
If your speaker is not listed, press the button on your speaker that make it discoverable

What according to you makes you a good candidate for customer service or technical support job?

The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it . Reliability . Tendency to behave in an uncompromising and consistently honest , moral, and ethical manner

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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