Subject: Tech Support Candidate - Ayush Goel
From: Ayush Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 03:51:23 -0400

Tech Support
Test

Name

Ayush
Goel

E-mail

[email-masked]

Phone Number

(90452) 66162

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hcl

Gl accountant

29. 06.2019

19000

Previous Employer 1

Accenture

Process
Associate

26.12.2018

15000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i will connect with the special team
who have handed this type of issue. Then i tell them my error with all the
issues.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all i turned on my Bluetooth option on
my phone and also thethering hot spot from the speaker then i pair them with
each other.

What according to you makes you a good candidate
for customer service or technical support job?

A good
candidate is who listen the problem of the customer.

On a scale of 1 - 5
please rate your fluency in spoken English

5