Subject: Tech Support Candidate - Manoj Kumar
From: Manoj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 03:18:32 -0400

Tech Support
Test

Name

Manoj
Kumar

E-mail

[email-masked]

Phone Number

(0120) 7300721800

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector 52

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Restart your Device, Many basic problems can be
solved simply by restarting your device.

Make Sure the Internet Connection Works. Open your browser.

Check if the Website is Down for Everybody or Just Me.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Steps to
connect Bluetooth speaker

Put the speaker in pairing mode

Switch on Bluetooth on mobile phone

Wait for the phone to connect

Connect and good to go.

What according to you makes you a
good candidate for customer service or technical support job?

The ideal candidate tends to be passionate about their work
and get a lot of enjoyment and pleasure out of it. Reliability: Tendency to
behave in an uncompromising and consistently honest, moral, and ethical
manner

On a scale of 1 - 5 please rate your fluency in
spoken English

4