Subject: Tech Support Candidate - Vikram Beniwal
From: Vikram Beniwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Nov 2021 01:35:35 -0400

| | Tech Support Test

Name | Vikram Beniwal
E-mail | [email-masked]
Phone Number | (+91) 8284853629
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hisar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Re check  address you entered and internet connection.
2.Refresh the page again.
3 . Still not able to open disable internet coz and reconnect.And now trying again.
4. Still got error the try some time later it may be site under maintenance, heavy load or some temparory internet issues.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I-Phone: Go to Settings > Bluetooth > Other devices. Tap the device to connect.
Android: Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name.

What according to you makes you a good candidate for customer service or technical support job?

1.Fast Learner
2. As job requirements are good communication skills in English I have both speaking and writing.
As my whole study have been thoroughly English medium.
3. Being a student of engineering , basic computer devices technical skills are known already .

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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