Subject: Tech Support Candidate - Gulam Ali Asgar
From: Gulam Ali Asgar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 17:05:56 -0400

Tech Support
Test

Name

Gulam Ali
Asgar

E-mail

[email-masked]

Phone Number

(+91) 9918308850

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

HUDA City

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

No

No

No

Previous Employer 1

No

No

No

Previous
Employer 2

No

No

No

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with, rather than use something that
may be partially wrong. Before you restart or shut down your device, make sure
to save all necessary work to prevent data loss. Windows Select the Start menu,
then select Power. Select Restart. Apple macOS From the menu bar across the top
of the screen, select the Apple menu, then Restart... Android Hold down the
power button on your Android device. Depending on the manufacturer and model of
Android device you have, the location of the power button will vary. Select
Power Off. If the menu does not pop up, continue to hold the power button, and
your Android device will shut off. Wait 30 seconds. Push and hold the Power
button for a few moments, and your Android device will start back up. Apple iOS
Push and hold the Power button for a few moments.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1 open
settings

2 chose bluetooth setting

3 bluetooth on

4 serch speaker device

5 connect with speaker

What according to you makes you a
good candidate for customer service or technical support job?

Organisation to suceed in its business. I follow this mantra.
Being responsive with positive attitue, taking accountability &amp;
ownership, understanding Customer issues as a partner and providing proactive
cost effective and best solutions towards the problems before the Customer
realizes would definitely differentiate you from others.

On a
scale of 1 - 5 please rate your fluency in spoken English

3