Subject: Trainer Candidate - Vandana kumari Vandana
From: Vandana kumari Vandana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 11:14:15 -0400

| | Tech Support Test

Name | Vandana kumari Vandana
E-mail | [email-masked]
Phone Number | (+91) 9840558039
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Plada infotech | Vrm | 2019 | 21000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | I train employees with the product knowledge and deal with more than 50 employees.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service is giving training at that particular time.

Great service is making rapport with the customer and be in contact to give future service.

What according to you makes you a good candidate for this position?

Multiple language
Quick learner
Good communication skill

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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