Subject: Tech Support Candidate - Abhishek Khatkar
From: Abhishek Khatkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 10:35:29 -0400

Tech Support
Test

Name

Abhishek
Khatkar

E-mail

[email-masked]

Phone Number

(+91) 7838703200

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Aws

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

INA construction Pvt.
Ltd.

Technical support Engineer

2 August 2021

24800

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Open a new tab and check to see if you can load
another website like google.com or mozilla.org.

2. If you can open other site. Then,

Click on the menu button  to open the menu panel.

Click History and select Clear Recent History….

In the Time Range to clear: drop-down, select Everything.

Below the drop-down menu, select both Cookies and Cache. Make sure other items
you want to keep are not selected.

Click OK.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Go to settings

2. Open Bluetooth & Device Connection

3. Turn on Bluetooth

4. Then tap on Pair New Device

5. Select the Bluetooth speaker you want to pair.

6. Now press on Pair it will connect

What according to
you makes you a good candidate for customer service or technical support
job?

I am a fast learner and my sincerity and commitment to deliver
excellence. This taught me a very crucial realisation that the every service is
reflection of a company's vision and mission.

On a scale of 1 - 5
please rate your fluency in spoken English

4