Subject: Trainer Candidate - Neha Pradhan
From: Neha Pradhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 08:09:02 -0400

Tech Support
Test

Name

Neha
Pradhan

E-mail

[email-masked]

Phone Number

(91) 8446203235

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mumbai

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Cactus Communications

Publication
Coordinator

Presently working

33000

Previous
Employer 1

Shop for Change

Customer Support

August
15

12000

Previous Employer 2

Kankei

Customer Service
Specialist

May 15

17000

If Selected, how much time do you need
to join?

1 month

Please briefly
describe your work experience specifically in training?

NA

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

NA

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

When you solve the query is good customer service,
sometimes you don't have the answers but you try your best to help the customer,
that's great customer service

What according to you makes you a
good candidate for this position?

My vocubulary

On a
scale of 1 - 5 please rate your fluency in spoken English

5