Subject: Tech Support Candidate - Juli Kumari
From: Juli Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 05:23:42 -0400

| | Tech Support Test

Name | Juli Kumari
E-mail | [email-masked]
Phone Number | (91) 7703866404
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Whitehatjr | User Engagement | August | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I ll check the internet connection first.
Then i ll check the if the link is expired or it's proper.
Then at last i ll open it in another search engine.
By doing above steps i ll able to solve the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I ll switch on  the bluetooth mode of the speaker.
Then i ll switch on the Bluetooth of the speaker.
Then i ll check for the bluetooth speaker name in the device list of phone bluetooth.
I ll pair the both devices by clicking the Bluetooth speaker name in phone bluetooth devices name.
By following above steps i ll able to connect the both devices.

What according to you makes you a good candidate for customer service or technical support job?

I have good fluency in English and along with this i have good knowledge of technology .I m also confident while interacting with people .
I think all these qualities make a good candidate for customer service technical support job.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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