Subject: Tech Support Candidate - Muskan Saini
From: Muskan Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 04:46:32 -0400

Tech Support
Test

Name

Muskan
Saini

E-mail

[email-masked]

Phone Number

(110044) 9717577106

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Badarpur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ebixcash

Cce

7 month

15000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all I will inform then please refresh the page and  clear your browser
history

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First please on your bluetooth and you can get
the speaker name and connect it

What according to you makes you a
good candidate for customer service or technical support job?

If you can understand the customer's problem then you can
resolve this easily because first you need to understand the
problem

On a scale of 1 - 5 please rate your fluency in
spoken English

4