Subject: Tech Support Candidate - Shristi ..
From: Shristi .. <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 04:26:33 -0400

Tech Support
Test

Name

Shristi
..

E-mail

[email-masked]

Phone Number

(6202) 660213

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Ranchi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Open a new tab and check to see if you can load
another website like google.com or mozilla.org.

If you can open another site, skip down to The problem only happens with certain
websites.

If you can't open another site, continue on to the next step.

Launch another browser, like Internet Explorer, and try to open the site you
were having problems with.

If the site works in another browser, see The problem only happens in
Firefox.

If the site doesn't work in another browser, check out The problem happens in
all web browsers.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First
switch on the Bluetooth on your & then press the speaker button to on &
then again go on bluetooth option on your phone & find the device name &
click on it & then click the pair option

What according to
you makes you a good candidate for customer service or technical support
job?

What makes me an ideal candidate for a customer service job is
my sincerity and commitment to deliver excellence. This taught me a very crucial
realization... that the every service is reflection of a company's vision and
mission. My passion is always to deliver an uncompromising service to customer's
while sticking to the company's corporate principles. I always make it my goal
to personalize my interaction with customers to maintain and create new
relationships.

On a scale of 1 - 5 please rate your fluency in
spoken English

4