Subject: Tech Support Candidate - Syed Hassan Ali
From: Syed Hassan Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Nov 2021 03:08:57 -0400

| | Tech Support Test

Name | Syed Hassan Ali
E-mail | [email-masked]
Phone Number | (+91) 9084485152
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bareilly
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | Na |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I think it should be a issue of internet connection, I'll resolve it by checking my wifi connection, or I'll troubleshoot it by checking error through my Computer, but actually there are many ways to resolve it, its totally depend on the error that whih type of error is there.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of All open Bluetooth of your phone, then pair your device with Bluetooth device, then it will be connected.
What according to you makes you a good candidate for customer service or technical support job? | I believe in myself that I am able to complete my tasks with confidence after completing the trainings.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |