Subject: Tech Support Candidate - Samuel Dhawale
From: Samuel Dhawale <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Nov 2021 06:45:04 -0400

| | Tech Support Test

Name | Samuel Dhawale
E-mail | [email-masked]
Phone Number | (+91) 9019250134
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hubli
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Lejoys dental | Receptionist | 15/10/2021 | 6000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I get trouble to open the website then I will check my internet connection and refresh my page of the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect to Bluetooth first I'll go to settings and select more connection options in that I'll click on Bluetooth and turn it on
What according to you makes you a good candidate for customer service or technical support job? | My communication skills and the patience level that I handle with the customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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