Subject: Tech Support Candidate - Khushboo Singh
From: Khushboo Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Nov 2021 06:06:50 -0400

| | Tech Support Test

Name | Khushboo Singh
E-mail | [email-masked]
Phone Number | (700046) 8583852942
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Customer support executive | Any time | 20500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to refresh my phone and try to open the website again or else I wil try to communicate with the customer support or the help support to get futher assistance.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We will have to go to our bluetooth setting and then will have to put our bluetooth open then we will have to search for the device near by and the we can pair it with the device we want to pair.
What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills and I am a good listeners hence I will listen to all the issues of the customers and try to resolve it.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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