Subject: Tech Support Candidate - Juli Kumari
From: Juli Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Nov 2021 02:21:14 -0400

Tech Support
Test

Name

Juli
Kumari

E-mail

[email-masked]

Phone Number

(91) 7703866404

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurugram

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Whitehatjr

UE

Aigust

25000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First i ll check the internet connection.

If the internet connection would be proper i ll check the link of the site if
it's expired or currently working.

I ll try to open the site in another if nothing works i change the search engine
and open the site.

By following above steps i would definitely be able to solve the
problem.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First i would switch on the bluetooth mode of
the speaker.

Then i ll switch on the bluetooth of the mobile phone.

Then i ll search for bluetooth speaker name in mobile phone's bluetooth device
name.

I ll pair the both devices .

In this way i ll connect the both devices.

What according to
you makes you a good candidate for customer service or technical support
job?

I have good knowledge of technology i can handle it very
well.

I m eager to learn and explore things.

I have good communication skill.

All theses things makes me a potential candidate for this job.

On a
scale of 1 - 5 please rate your fluency in spoken English

5