Subject: Tech Support Candidate - Sandeep Dalal
From: Sandeep Dalal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 09:23:34 -0400

Tech Support
Test

Name

Sandeep
Dalal

E-mail

[email-masked]

Phone Number

(01262) 9991110367

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Rohtak

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Reliance jio infocom limited

Energy analyst

27800

Previous Employer 1

Swastik pipe limited

Quality analyst

27
June 2018

22000

Previous Employer 2

Ialitus info solution pvt lmd

Tech
support

13 March 2016

27500

In your past
experience you have (select all that applies)

Interacted
with International customers on Phone

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will clear the cache and then try again.
Done.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly I have to open Bluetooth from my mobile
phone. Then I have to open Bluetooth of my speaker as well. Now I have to click
of find button.  Then it will show the name of device. After clicking on
connect it will connect.

What according to you makes you a
good candidate for customer service or technical support job?

Skills are important then experience.  Work hard makes me
good candidate for customer service.

On a scale of 1 - 5
please rate your fluency in spoken English

5