Subject: Tech Support Candidate - Sri Renu Jogi
From: Sri Renu Jogi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 08:46:19 -0400

| | Tech Support Test

Name | Sri Renu Jogi
E-mail | [email-masked]
Phone Number | (+91) 6305518206
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gudivada
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
Microsoft office,mail chat

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check the network connection in my PC  in that I will check the strength,signal of the wifi connection that was connected with my PC.If everything with that network is good,I will disconnect to tha wifi and again connect to it.After the above step,I will include another step that is closing the window or website I was searching and I will again try to open that website then the website will be opens ,if not we have to change the network settings in our PC.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on bluetooth speaker
2nd we have to turn on bluetooth in our mobile
3rd step-after turning on the bluetooth in our mobile we have to connect the bluetooth speaker device by pressing on the bluetooth speaker Id.
Like that we have to connect our mobile phone to speaker and enjoy with what you want to play through speaker .

What according to you makes you a good candidate for customer service or technical support job? | According to me,I don't have a tech experience but I know myself  that I have the capability to answer the queries of customers through call or mail and I will satisfy the customers with my answers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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