Subject: Tech Support Candidate - MD TANWEER ALAM
From: MD TANWEER ALAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 08:40:06 -0400

| | Tech Support Test

Name | MD TANWEER ALAM
E-mail | [email-masked]
Phone Number | (+91) 7033861416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 55
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If it happens by internet connection than i first check my internet connection,  if it works properly than i open my browsers setting,  searching here that if there is any security issue in displaying that page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open my Bluetooth setting,  if it is off then first turn it on,  after that search for available devices and after that simply connect it to the relevant device.
What according to you makes you a good candidate for customer service or technical support job? | Thats because i can smoothly deal with all their problem and provide them a better support.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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