Subject: Tech Support Candidate - jaideep puri
From: jaideep puri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 07:57:26 -0400

| | Tech Support Test

Name | jaideep puri
E-mail | [email-masked]
Phone Number | (+91) 9953869203
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | sector 37 faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | hyatt regency,New delhi | hotel operations trainee | 06/09/2019 | 16k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, I will refresh the page. if it still gives me an error I will check if other websites are working if yes then maybe its an error with the website if not  the I  will clear out my browser cache. if the problem persist I will check my internet connection and related aspects like the network , router and connections.
I can also try using different browser to check if it is a browser related issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)switch on the Bluetooth on your phone
2)switch on the Bluetooth speaker and put it in pairing mode
3)find the Bluetooth device in search menu of the phone Bluetooth and click on pair
4)if it asks for password,put in the password otherwise it should just connect

What according to you makes you a good candidate for customer service or technical support job? | I think I have a good knowledge of tech and I know my way around alot of gadgets and systems . I am good with electronics and I feel I possess the skills for the job .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |