Subject: Tech Support Candidate - Vishnu Mishra
From: Vishnu Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 06:19:01 -0400

Tech Support
Test

Name

Vishnu
Mishra

E-mail

[email-masked]

Phone Number

(+91) 9755565505

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Munirka

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sirius global limited

System administrator

41000

Previous Employer 1

Ndtvconvergence ltd

Engineer

2march18

32000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on Phone
Used a
case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Restart my device first and after that  check
network connection works properly then I will search another like
Google.com

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open your Bluetooth then search device then
pair

What according to you makes you a good candidate
for customer service or technical support job?

Analyze
issues then assistance regarding issues .

On a scale of 1 - 5
please rate your fluency in spoken English

3