Subject: Tech Support Candidate - Asha Dass
From: Asha Dass <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 04:43:26 -0400

Tech Support
Test

Name

Asha
Dass

E-mail

[email-masked]

Phone Number

(91) 9092042692

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Puducherry

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Open a
new tab to check you can load the New tab like www.ndtv.com

If you can open ,the new tab then the problem will be on that web page or if it
is not, then launch another Browser and try to open the sites. If the site does
not woking iin another browser ,then check the problems happens i all web
browsers

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

-Oppen the Settings App.

-Navigate the Connected Device.

-Turn on the Bluetooth toggle switch.

-If its not enabled,select Bluetooth to view the options.

-Select pair New device to place the Bluetooth device in pairing mode

What according to you makes you a good candidate
for customer service or technical support job?

I
pocesses all the skills wanted for this job and Im a fast learner ,Im capable
and manage any Situation Also Im a good coder

On a scale of 1 - 5
please rate your fluency in spoken English

5