Subject: Tech Support Candidate - Ritika Kumari
From: Ritika Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 04:40:20 -0400

Tech Support
Test

Name

Ritika
Kumari

E-mail

[email-masked]

Phone Number

(91) 9798391808

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jamshedpur Jharkhand

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Digital marketing

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If we are having trouble with a website then ,
click the padlock icon Fx89 Padlock in the address bar to see if Firefox has
blocked parts of the page that are not secure.

Open a new tab and check to see if you can load another website like google.com.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1 : Swipe down from the top of the
screen.

Step 2 : Tap Bluetooth

Step 3 : Pair a Bluetooth accessory

Step 4 : connect

When your phone and the Bluetooth device are connected, the device shows as
"Connected."

What according to you makes you a good candidate
for customer service or technical support job?

Its all
about our attitude in addition to our academic qualification, like we should be
soft spoken, good listener, problem solver, helpful, team builder and know how
to engage the people well.

On a scale of 1 - 5 please rate your fluency in
spoken English

2