Subject: Tech Support Candidate - Godwin Thejus R
From: Godwin Thejus R <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 03:20:34 -0400

Tech Support
Test

Name

Godwin
Thejus R

E-mail

[email-masked]

Phone Number

(91) 9380701608

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Tughlaqabad extn

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First I would check the
internet connection. Then I would check the url and any mistakes in it. Next
step would be troubleshoot problem. Then I would open an another browser and try
the website.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Settings>connectivity> bluetooth> pair
device.

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication skills, patients, listening skills, basic computer skills, problem
solving skills, technical skills for the service, language skills.

On a
scale of 1 - 5 please rate your fluency in spoken English

4