Subject: Tech Support Candidate - Tanisha Upadhyay
From: Tanisha Upadhyay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Nov 2021 03:15:05 -0400

| | Tech Support Test

Name | Tanisha Upadhyay
E-mail | [email-masked]
Phone Number | (91) 7706950650
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | MAUNATH BHANJAN
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jklu | Jaipur | 0 | 0
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

See if the Problem Is on Your End or Theirs. ...
Browse a Cached Version of the Page. ...
Disable Add-Ons and Other Interfering Software.
Check Another Browser or Incognito Window.
Fix Your DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open mobile
Open bluetooth speaker switch
Open mobile bluetooth setting ON
Then connect to your bluetooth speaker with mobile device

What according to you makes you a good candidate for customer service or technical support job?

Presentation skills
Negotiation
Communication skill
Disciplines
Honesty

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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