Subject: English Language Test - Santhiya Samuthira pandian
From: Santhiya Samuthira pandian <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Nov 2021 11:02:45 -0400

| | Foreign Language Screening Test

Name | Santhiya Samuthira pandian    /  (91) 9629788720    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To:the customer mail
cc:customer
From:company mail
Subject:compliant mail replay
Hello  sir madam,
I am understand the situation .I will check immdiately and send the product within one week.
Thank you .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To: The customer mail
cc: customer
From:The company mail
Subject:policy of the brand
Hello sir / madam,
I can understand the situation. Please send the product  in the to address .They are check the  product and replace the new product and also send the registration id .
Thank you.

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