Subject: Tech Support Candidate - Akash Bansal
From: Akash Bansal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 07:29:11 -0400

Tech Support
Test

Name

Akash
Bansal

E-mail

[email-masked]

Phone Number

(91) 8882765038

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Burari sant nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

Bajaj finance limited

Sales officer

Aug2021

3

Previous Employer 2

N/A

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.Free up RAM by closing other open programs.

2.Restart the software.

3.shut down and restart your computer.

4.scan for viruses and malware.

5.Boot up in safe mood.

6.Look for software patches.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Trun on
Blutooth of your mobile phone.

2.Turn on Bluetooth device and connect it with your device by its name than a
sound comes your device is ready to pair.

What according to
you makes you a good candidate for customer service or technical support
job?

1.Good knowledge of products or service you are providing.

2.Good communication skills.

3.Having patience to understand whats customer want it.

4.Active listening and problem solving.

On a scale of 1 - 5
please rate your fluency in spoken English

4